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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tula Hammock

August 3, 2025

5  out of  5
rating by Tula Hammock
"Best service ever and not only that, I checked around with several different companies and Robert Thorn State Farm Insurance had the best coverage for the BEST price. The friendly staff waiting and willing to help only made this decision that much easier. Thank you Robert Thorn State Farm Insurance for the beginning of a long business relationship."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Shelby Johnson

July 31, 2025

5  out of  5
rating by Shelby Johnson
"I just loved kristen!! I recently moved to this town and bought a new truck so I checked out this state farm for their services. She was such a delight to help me get set up!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Kristin made your experience a great one. Welcome to the community—and congratulations on your new truck! If you ever have any questions or need further assistance, don’t hesitate to reach out. We appreciate you choosing us for your insurance needs!"
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Jena

July 23, 2025

5  out of  5
rating by Jena
"Sandy is the absolute best! She helps me every time I have a question and is always so friendly and helpful!"
We responded:
"Hi Jena, we’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Savannah Gober

July 16, 2025

5  out of  5
rating by Savannah Gober
"Sandy has handled all of our insurance needs and has done an incredible job getting us the best coverage for our house, vehicles, and other items."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Lisa Pittman

July 16, 2025

5  out of  5
rating by Lisa Pittman
"Ronald and his staff are the best! Always feels like family."
We responded:
"Thank you, Lisa, for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Amanda Tyler

July 15, 2025

5  out of  5
rating by Amanda Tyler
"I give them 5 stars. Recently I just had a tree fall on my car. It was a massive tree and it totaled my car. Ronald and his team done a great job making sure that I got everything taken care of and in timely manner. They are always friendly and willing to help with anything I have ever asked from them"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Tim Lindley

July 15, 2025

5  out of  5
rating by Tim Lindley
"They have always helped me with everything I ever needed. Good people"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Russell Tumlin

July 15, 2025

5  out of  5
rating by Russell Tumlin
"I love these people! They always provide an immediate and accurate response! Premiums are competitive, too!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Crystal Pearson

July 15, 2025

5  out of  5
rating by Crystal Pearson
"Always so convenient!!! Sandy is amazing to work with!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Shana Smith

July 15, 2025

5  out of  5
rating by Shana Smith
"Been with State Farm for years! They're always friendly and knowledgeable."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Victor Norman

July 10, 2025

5  out of  5
rating by Victor Norman
"Great customer service! Always friendly and patient!"
We responded:
"Thank you for your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Angie Stanford

June 20, 2025

5  out of  5
rating by Angie Stanford
"Great people great place and Sandy is a fox!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Rachel Keeton

May 31, 2025

4  out of  5
rating by Rachel Keeton
"My experience here at State Farm is always been good. They’ve always been friendly and kind and always solved any problems I’ve had. Keep up the good work!!"
We responded:
"Thank you for your feedback! We’re glad to hear you had a positive experience with our State Farm team. If there is anything else we can do to improve and earn that fifth star, please let us know. We’re here to help with your insurance needs and appreciate your feedback!"
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Jesse Alchimowicz

May 27, 2025

5  out of  5
rating by Jesse Alchimowicz
"Great place to get home and auto. Kristin walked me through everything and showed me the best options for me."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Amanda Simsalek

May 23, 2025

5  out of  5
rating by Amanda Simsalek
"Always helpful and they go above and beyond to be nice ."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Brittany S

May 23, 2025

5  out of  5
rating by Brittany S
"Kristin is so great to work with! She gave us a quote for life insurance for our kids in less than 30 minutes! We felt like the rates were reasonable and affordable. She is always kind, smiling and easy to work with. Highly recommended!"
We responded:
"Thank you so much for your wonderful review! We’re delighted to hear that Kristin made the life insurance process quick and easy for you."
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Regina Holland

May 23, 2025

5  out of  5
rating by Regina Holland
"Sandy Wigginton is always extremely nice and helpful with any situation I contact State Farm about. I am well pleased with Mr. Ronald Thorn and his entire Red Bay team. 😊"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Lacey Miller

May 23, 2025

5  out of  5
rating by Lacey Miller
"Everyone at this location has always been top tier with customer service! Anytime I have a question or concern they don’t hesitate to get me an answer quickly or solve my issues! Love my State Farm family!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Kayren Bishop

May 23, 2025

5  out of  5
rating by Kayren Bishop
"Sandy was extremely easy to work with, and super super quick!!"
We responded:
"Thank you for sharing your experience! We're so glad to hear that Sandy made things easy and efficient for you. Your satisfaction is our top priority, and we appreciate your kind words."
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Midnight Mafia Gaming

May 23, 2025

5  out of  5
rating by Midnight Mafia Gaming
"Always goes above and beyond. Sandy,Alicia ,and Kristin are all awesome!!"
We responded:
"Thank you for your review.! My State Farm team and I are happy to be your good neighbor!"
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Rhonda Barnwell

May 23, 2025

5  out of  5
rating by Rhonda Barnwell
"If you need help with any Insurance needs call Alicia Swann she is the best!!! She goes the extra mile for her customers."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Jean Vines

May 8, 2025

5  out of  5
rating by Jean Vines
"Kristin was very professional and did a great job helping me get my John Deere HPX insured."
We responded:
"Thank you for reviewing our State Farm office and the good job Kristin did in assisting you! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Crystal Kaye

May 5, 2025

5  out of  5
rating by Crystal Kaye
"Kristin was very helpful in satisfying my questions and needs"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Gena Wilson

April 15, 2025

5  out of  5
rating by Gena Wilson
"Very helpful. Made trading vehicle policy quick and simple"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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jameson bryant

March 28, 2025

5  out of  5
rating by jameson bryant
"incredibly, amazing, and best service from any insurance place around!"
We responded:
"Thank you for the incredible feedback! We're thrilled to hear that you found our service to be amazing and the best among insurance providers."